Service
     
‘We aim to reduce the operating costs and downtime for every one of our customers.’

 

Forktruck Solutions believe in playing a larger role and taking greater responsibility for our customers’ material handling needs. Whatever your requirements, our mission is to deliver a quality cost effective service with unrivalled after sales care.


Reduce your maintenance costs


Our ‘Preventative Maintenance Agreement’ offers the highest quality and level of service support available. We believe Preventative Maintenance is more cost effective than waiting for things to go wrong and then finding a cure. Our Maintenance Schemes are specially designed to be flexible enough to suit any type of usage or site conditions and consist of a pre-determined number of visits per anum. With no call out or additional mileage charges you can be sure to get real value for money from your Maintenance Agreement.


Reduce costs without compromising the level of service you receive


Forktruck Solutions have recently reduced our standard labour rate, and offering most Forktruck users a considerable reduction in costs. We are guaranteeing these rates fixed for up to 36 months. This means we will not be knocking on your door in 6 months time to tell you our prices have gone up. This is a Genuine Reduction in Rates, which we are sure you will agree, is something of a rarity these days.


Enjoy quick breakdown repair


When things do go wrong, which they sometimes do, we realise that a rapid response is required to keep downtime to a minimum. That is why we offer all our customers a guaranteed maximum 4 hour call out on any breakdown repair.


Take advantage of low cost replacement parts


Forktruck Solutions, unlike most Forktruck companies specialise in taking care of mixed fleets of forklift trucks. Most companies will charge retail price on parts for their own equipment yet mark up parts prices on competitor machines. At Forktruck Solutions we will not penalise you in such a way. We have available at any one time more than 325,000 sock items for all makes and types of equipment many are at dealer prices. Many parts are in current stock and nearly all are guaranteed same day or next day delivery. Our policy means that we can save you money on your next parts bill.

• Prices fixed for 36 months
• Nation wide fleet management
• Saves you money on parts
• Reduced labour rates
• 4 hour call out
• Winter/summer service from £45.00

 

 

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